Legal

Privacy Policy

Last updated: 7/30/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, send messages, or contact our support team.

Account information (name, email, phone number)
Message content and delivery status
Usage data and analytics
Technical information (IP address, device info)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our messaging services.

Process and deliver your messages
Provide customer support
Improve our services and develop new features
Ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.

We may share information with service providers who assist us in operating our platform, such as payment processors and messaging carriers.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication
Secure data centers and infrastructure

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Message content is typically retained for 30 days for delivery verification purposes.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also opt out of certain communications and request data portability.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@tryzend.com